Mission of the Central Service Area Authority (CSAA)

The Central Service Area Authority (CSAA) was established by State statute to collaborate with the Department of Public Health and Human Services (DPHHS) and Local Advisory Councils (LACs) in the planning, implementation and evaluation of a consumer-driven, recovery-oriented and culturally competent public mental health care system. Our mission is to assure that consumers, their families, and other interested community stakeholders have a strong voice in defining, developing, managing and monitoring public mental health care delivery in Montana, with a focus on the Central region of the state. The primary objective is to ensure that consumer’s needs and preferences are at the center of the services provided.

Objectives of the Central Service Area Authority (CSAA)

The Objectives of the CSAA are to insure that care provided to individuals with mental disabilities in (Central) Montana is:

  • Consumer-Driven, so that consumers’ needs and preferences significantly influence the services provided, and so that consumers have some choice regarding their services and providers.
  • Family-Centered, thereby insuring that consumers and their families assume greater leadership in the public mental health care system (for instance, have a stronger voice in managing funding of services, treatments and support system.)
  • Clinically Effective and Evidence Based, in order to enhance accountability, ensure a continuum of care and promote “best practices.”
  • Fiscally Responsible, to ensure the most efficient use of resources possible, given the budget constraints for each service region and the state as a whole.
  • Recovery-Oriented, that is, focused on meeting basic needs, enhancing coping skills, facilitating recovery, promoting independence and building resilience.
  • Locally-Informed, that is, reflective of and responsive to the needs, exigencies and solutions identified by significant stakeholders from the communities in which it is delivered.
  • Well-Coordinated, when necessary or appropriate, to be coordinated with what is provided in the other areas of the state.

Mental Health Advocacy Organizations