New National 988 Suicide Prevention and Mental Health Crisis Lifeline Activation


Starting on July 16, 2022, the current ten-digit Suicide Prevention Lifeline (1-800-273-TALK) will change over to 988. Much more than just a switch to an easier-to-remember number, it represents a holistic revision of the State’s suicide prevention and mental health crisis management system.

Montana 988…

  • provides free and confidential emotional support to people in suicidal crisis or emotional distress, 24 hours a day, 7 days a week, across Montana.
  • All calls to the Montana Lifeline are answered by trained crisis workers at three regional call centers around the state.
  • All Montana crisis centers are accredited, provide training for counselors, and disseminate best practices.
  • Local counselors at crisis centers are familiar with community mental health resources that are part of the Montana 211 network.
  • Montana’s Suicide Prevention and Mental Health Crisis Lifeline is an effective, life-saving safety net for those experiencing a mental health crisis, especially those with nowhere else to turn.

Montana 988 is part of the National Suicide Prevention Lifeline network. Calls made to 988 in Montana are routed to one of our three Lifeline call centers: Voices of Hope in Great Falls, The Help Center in Bozeman, and Western Montana Mental Health in Missoula. Together, they provide coverage to every county in Montana. Currently, Montana leads the nation in call handling rate with less than ten percent of calls made in Montana being routed to another call center in the network backup system.

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